Return & Refund Policy

VR02-01-02, First Floor, Lingkaran SV3, Sunway Velocity,

*The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in original shipping container as received. If the goods/products has been used or damaged by the customer, there will not be any refund. Ai home will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, customer will received their refund within 7 days after the confirmation.

Please return your purchase to the following address:
Artificial Intelligence Home Sdn. Bhd.

VR02-01-02, First Floor, Lingkaran SV3, Sunway Velocity, 55100 Kuala Lumpur.


*We are not responsible for any lost, held, or damaged packages after shipment. We are not responsible for mis-delivery errors via carrier, or incorrect shipping info. Shipping is a service you purchase from our 3rd party along with your order from us, so any shipping issues must be handled by courier itself.

Please contact us at or 016-3887841 if you have any questions or doubts.